8/15/2023 0 Comments Ebay invoice template![]() ![]() 120 days of despatch for global value and HM ForcesĪdditional Information for Damage, Loss or Missing Contents Claims.30 days of despatch for ireland express and global priority.30 days of despatch for all UK services. ![]() HA4 6DQ What are the deadlines for submitting claims?Ĭlaims must be submitted within the following timescales: Once completed, you can post the form to as at the address below:ĭue to the sensitive nature of parcels being sent to British Forces, we cannot accept claims for BFPO consignments. Alternatively, you can request a form be sent out to you by getting in touch with us. You can obtain a paper claims form from any Parcelforce Worldwide Depot or your local Post Office. Please ensure you have all supporting evidence (such as receipts and photos) as you will be asked to upload these during the claim submission. You can submit your claim via our claims portal. Claims for parcels booked by telephone, paid for at a Post Office Branch, Parcelforce Worldwide depot or for customers who hold a Parcelforce Business Account (Contract Customers) Please click here to chat to one of our advisors. You will then need to log into your posting account to provide details of your claim. Support is available 24 hours per day, 7 days per week. If you have booked your parcel via, please follow the link below where you can message our live chat advisors, who will guide you through the claims process. To process claims made for items purchased using an auction website, the auction reference number and final receipts of purchase (proof of transaction or payment) must also be provided. For loss or damage claims, including claims for missing contents, a receipt (or similar proof of value) for the contents will also be required. Please keep your postage receipt and any relevant documentation for each parcel you send. ![]() If you have used our services through a parcel broker your claim must be submitted to the company used, not to Parcelforce Worldwide. We can only accept claims from the company or individual who have directly paid Parcelforce Worldwide for the service used.
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